1. Introduction & acceptance of terms
By accessing our website, requesting a proposal, or engaging us for any service, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use the site or services. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
2. Definitions
- “Company”, “we”, “us”, or “our” means Dynamic Commerce Group.
- “Client” or “you” means the individual or entity using our Site or engaging our Services.
- “Services” means any product, platform, or professional service we provide — including web design, software and SaaS development, CRM and ERP solutions, AI and automation, marketing, and related work.
- “Site” means the website operated at dynamiccommercegroup.com and any related subdomains.
3. Services provided
We design and build digital products and platforms for businesses worldwide — including web design and development, SaaS platforms, CRM and ERP systems, AI-driven applications and automation, business platforms, and marketing growth services. The exact scope, deliverables, and timeline of any engagement are defined in a separate written proposal or project agreement between you and us.
4. Quotes, proposals & project scope
Work is performed against an individual proposal or statement of work that defines deliverables, milestones, assumptions, and fees. Quotes are valid for the period stated in the proposal and are based on the information provided to us at the time. If requirements change after acceptance, scope and pricing may be adjusted by written agreement. Prices are exclusive of VAT or other taxes unless explicitly stated.
5. Payments & fees
Unless otherwise agreed in writing:
- invoices are payable within fourteen (14) days of issue;
- fixed-scope projects are typically billed in milestones, with an initial deposit before work begins;
- recurring services (retainers, subscriptions, hosting, support) are billed in advance for the agreed period;
- invoices are issued in the currency stated in the proposal; bank charges and currency-conversion fees are the Client's responsibility;
- amounts not paid by the due date may accrue late-payment interest at the maximum rate permitted by applicable law, and we reserve the right to suspend work or services until outstanding amounts are settled;
- all fees are exclusive of VAT and other applicable taxes, which will be added where required.
6. Client responsibilities
To allow us to deliver on time and on budget, you agree to: provide accurate information and required materials (brand assets, copy, access credentials, test data); respond to requests, drafts, and approvals within reasonable timeframes; nominate a single point of contact authorised to approve decisions; and ensure that any content or data you supply to us does not infringe the rights of any third party.
7. Intellectual property
Subject to full payment of all applicable fees, you will own the bespoke deliverables we produce specifically for you under a given engagement.
DCG retains all rights, title, and interest in its pre-existing intellectual property, tools, libraries, frameworks, internal know-how, and any general components, templates, or methodologies developed independently of the engagement. Where such pre-existing IP is embedded in a deliverable, you receive a non-exclusive, perpetual, worldwide licence to use it as part of that deliverable.
Unless you request otherwise in writing, we may reference your project — including non-confidential screenshots, descriptions, and your name and logo — in our portfolio and marketing materials.
8. Third-party services & tools
Many projects rely on third-party platforms — for example, hosting providers, cloud infrastructure, analytics, payment processors, and AI APIs. Unless otherwise agreed, you are responsible for opening and maintaining your own accounts with those providers, paying their fees directly, and complying with their terms. We are not responsible for third-party outages, changes in pricing, or modifications to third-party APIs.
9. Warranties & disclaimers
We provide the Services with reasonable skill and care. To the fullest extent permitted by law, all other warranties — express or implied, statutory or otherwise — are disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Site and any free resources are provided “as is” without warranty of any kind.
10. Limitation of liability
To the fullest extent permitted by law, DCG's aggregate liability arising out of or related to these Terms or any engagement will not exceed the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, even if we have been advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
11. Confidentiality
Each party agrees to keep the other's non-public business, technical, and commercial information confidential, to use it only for the purposes of the engagement, and to protect it with at least the same standard of care it uses for its own confidential information. These obligations survive termination of the engagement. We are happy to enter into a separate non-disclosure agreement on request.
12. Term & termination
These Terms apply for as long as you use the Site or engage our Services. Either party may terminate an engagement on written notice if the other materially breaches its obligations and fails to cure that breach within thirty (30) days. On termination, you will pay for all work performed up to the effective termination date, and each party will return or destroy the other's confidential information. Sections that by their nature should survive (including IP, payment, confidentiality, and liability provisions) will survive termination.
13. Governing law & dispute resolution
These Terms are governed by the laws of Georgia, without regard to its conflict-of-laws principles. The parties will first try to resolve any dispute through good-faith negotiation. If a dispute cannot be resolved that way, it will be submitted to the exclusive jurisdiction of the competent courts of Georgia, unless mandatory consumer-protection rules in your country of residence provide otherwise.
14. Changes to these terms
We may revise these Terms from time to time to reflect changes in our business, legal requirements, or operational practice. The current version is always posted on this page with the “Last updated” date. Continued use of the Site or Services after a change indicates your acceptance of the revised Terms.
15. Contact
Questions about these Terms can be sent to info@dynamiccommercegroup.com or through our contact page.