1. Introduction
We respect your privacy and are committed to protecting your personal data. This policy applies to information collected through our website, our communication channels, and any services we provide. It does not cover third-party websites or services we link to — those are governed by their own privacy policies.
2. Information we collect
We collect two broad categories of information:
- Information you provide: name, email address, company, phone number, and the content of messages or attachments you send us through contact forms, email, or proposal discussions.
- Information collected automatically: usage data such as pages viewed, referring URLs, approximate geographic location derived from IP address, device and browser type, language, and timestamps. We may also collect this data through cookies and similar technologies (see our Cookie Policy).
3. How we use your information
We use the information we collect to:
- provide, operate, and improve our website and services;
- respond to inquiries, proposals, and support requests;
- send service updates and, where you have opted in, marketing communications you can unsubscribe from at any time;
- monitor, secure, and protect our platforms against fraud and abuse;
- comply with our legal, accounting, and regulatory obligations.
4. Legal bases for processing (GDPR)
Where the EU General Data Protection Regulation (GDPR) or similar regimes apply, we process personal data on the following legal bases:
- Consent — for optional cookies, marketing emails, and similar features where you have opted in.
- Contract — to deliver the services you have requested and to fulfil our obligations to you.
- Legitimate interests — to improve our website, secure our systems, prevent fraud, and grow our business in a measured, balanced way.
- Legal obligation — to comply with tax, accounting, and other applicable laws.
5. Cookies & tracking
We use cookies and similar technologies to operate our site, analyse traffic, and remember preferences. You can manage your cookie choices through your browser. For full details, see our Cookie Policy.
6. Third-party services
We rely on a small set of trusted service providers to operate our business. These typically include:
- cloud hosting and content delivery providers;
- analytics and product-telemetry providers;
- email delivery and customer-communication tools;
- payment processors and accounting software, where you engage us for paid work.
These providers process information only on our instructions and are bound by their own privacy and security commitments.
7. Data sharing & disclosure
We do not sell personal information. We share personal data only:
- with the service providers described above, to the extent needed for them to perform their function;
- with your consent, or at your direction (for example, when we collaborate with your nominated partners);
- where required by law, court order, or to protect our or a third party's rights, safety, or property.
8. International data transfers
Because our infrastructure and providers are global, personal data may be processed in countries outside your country of residence, including outside the European Economic Area. Where such transfers occur, we put appropriate safeguards in place — for example, standard contractual clauses or provider-level compliance frameworks — to give your data a similar level of protection.
9. Data retention
We retain personal data only for as long as necessary for the purposes set out in this policy, to provide our services, to comply with our legal and accounting obligations, and to resolve disputes or enforce agreements. When personal data is no longer needed, it is securely deleted or anonymised.
10. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- correct inaccurate or incomplete information;
- request deletion of personal data, where there is no overriding legal basis to keep it;
- object to or restrict certain processing, including marketing;
- receive a copy of your data in a portable format;
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email us at info@dynamiccommercegroup.com. You also have the right to lodge a complaint with your local data-protection authority.
11. Data security
We apply reasonable technical and organisational measures to protect personal data — including transport encryption (HTTPS), access controls, environment isolation, and regular review of our practices. No system is perfectly secure, however, and we cannot guarantee absolute protection of information transmitted over the internet.
12. Children's privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from anyone under that age. If you believe a child has provided us with personal data, please contact us and we will delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we do, we will update the “Last updated” date at the top of this page. Where changes are material, we will take reasonable steps to notify you.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@dynamiccommercegroup.com or visit our contact page. Dynamic Commerce Group is registered as an Individual Entrepreneur in Georgia.